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How Behavioral Analytics Can Reduce FrictionsIn Conversion
Pre-Purchase Testing, Flexible Payments Shape Future of RetailIn Client experience, Conversion, Online checkout, Technology
Grocers Split on Self-Checkout | PYMNTS.comIn Client experience, Conversion, Technology
How to Design the Payment Selector – Articles – Baymard InstituteIn Client experience, Conversion
Walmart Deepens Livestreamed Shopping | PYMNTS.comIn Client experience, Conversion, Technology
How Banks Can Compete in the BNPL Space
Buy now, pay later (BNPL) is having a moment — one that won’t dissipate anytime soon. More than a fad, the payment choice that allows consumers to break up the cost of purchases into equal installments over a period of weeks or months is the fastest growing...
Using POPs to Increase Efficiency, Lower Costs
Managing cross-border payments represents a key challenge for businesses that operate and have customers in multiple countries. Regulatory and tax issues are more complex, and transactions fees are higher than with domestic payments. Payment orchestration...
New Study: Checkout Frictions Rise
The many faces of friction in the checkout experience cover a range from time spent to value-adds like free shipping and other variables that add up to good — or less good— checkouts. PYMNTS developed the proprietary Checkout Conversion Index scoring system in...
Choice and Convenience Define Consumer Payments
From swiping a magnetic strip in-person to instant orders and payment plans, many of us did not anticipate the level of rapid development that would expand throughout the payments industry over the last two years. The buying power and payments preferences once...