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New Study: Checkout Frictions Rise
The many faces of friction in the checkout experience cover a range from time spent to value-adds like free shipping and other variables that add up to good — or less good— checkouts. PYMNTS developed the proprietary Checkout Conversion Index scoring system in...

Choice and Convenience Define Consumer Payments
From swiping a magnetic strip in-person to instant orders and payment plans, many of us did not anticipate the level of rapid development that would expand throughout the payments industry over the last two years. The buying power and payments preferences once...

New Data: Failed Subscription Payments Hurt, But Don’t Have to End in Cancellation
Consumers continue to evince an insatiable appetite for subscriptions of all kinds. But millions of subscriptions are hitting a wall when payments fail to process for any number of reasons, and these declines pose a threat each time it happens, causing...

Today in Digital Banking: Plaid Simplifies A2A
Today in digital banking, MFS Africa’s acquisition of Capricorn Digital is highlighted and spurred by payments platform Baxi. Plus, Zelle and Fiserv have collaborated to bring real-time payments to minority depository institutions, and Plaid cleans up...