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Mastercard Reinvents Installments To Give Consumers More Payment Choices Wherever They ShopIn Client experience, Conversion
Automatic age verification comes to self-checkoutIn Client experience, Conversion, Technology
How BNPL Is Shaping Consumer BehaviorIn Client experience, Conversion
Battle over expected Durbin bill ensuesIn Conversion
Live Video Shopping Turns Purchase Intent Into Online ConversionsIn Client experience, Conversion, Technology
Relationship Commerce Moves Customers to ‘One to One’
In their 1997 marketing “Enterprise One to One,” Don Peppers and Martha Rogers zeroed in on the deeper connections possible for companies fostering close customer relationships rather than simply transactional affiliations. Long known as relationship commerce,...
Live Video Shopping Turns Purchase Intent Into Online Conversions
People put in the effort to go into stores intending to buy, which may or may not be what brings them to an eCommerce site or online marketplace, where they might just browse. This fundamental fact of retail is being reshaped in the pandemic era as eCommerce...
San Francisco startups vie for checkout dominance
In the checkout arena, it's a battle of speed, and two San Francisco-based startups with four-letter names are angling to make buying quicker and more convenient for consumers. Bolt, an almost eight-year-old company that's raked in $963 million in venture...
Automation beckons retailers as labor challenges endure
To help deal with a persistent labor shortage that has severely tested their ability to keep stores staffed and stocked, grocers are stepping up efforts to mechanize a range of essential tasks that historically have been handled by people. This includes adding...
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