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Digital B2C & B2B eCommerce Sales Reach New Levels of Growth Post-pandemic, Forecast to Reach $6 Trillion in 2022In Conversion
Shifting Payment Infrastructure—The Path to Frictionless Checkout and Decentralized CommerceIn Conversion
Reimagining checkout: The future is check-inIn Client experience, Conversion, Technology
3 High-Level UX Takeaways from 900+ Hours of Testing Leading Meal Kits Sites – Articles – Baymard InstituteIn Client experience, Conversion
APAC Cart Abandonment Rises Absent Localized PaymentsIn Client experience, Conversion, Innovation, Online checkout, Payment provider, POS checkout, Technology, Uncategorized, Uncategorized-en, Videos
UK Merchants Cut Costs With Open Banking
Traditional card-based payment options carry high costs and introduce “an awful lot of friction” into payment processes, often leading to a high rate of online shopping cart abandonment. That is the viewpoint of Brian Hanrahan, CEO of open banking payments firm...
5 High-Level UX Takeaways from 992 Hours of Testing Leading Travel Accommodations Sites – Articles – Baymard Institute
Key Takeaways Our new research has uncovered 1,000+ usability issues specific to travel accommodations sites The research has resulted in 364 guidelines that describe the issues, as well as design patterns verified to perform well for users In particular, the...
Bolt CEO Breslow Steps Down
Bolt’s CEO Ryan Breslow is stepping down and becoming executive chairman weeks after an $11 billion valuation for the company was secured, Bloomberg wrote. Instead, the new CEO will now be Maju Kuruvilla. Bolt’s services provide payment software for online...
Relationship Commerce Moves Customers to ‘One to One’
In their 1997 marketing “Enterprise One to One,” Don Peppers and Martha Rogers zeroed in on the deeper connections possible for companies fostering close customer relationships rather than simply transactional affiliations. Long known as relationship commerce,...
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New Research Study on E-Commerce Grocery Site UX – 5 High-Level Takeaways – Articles – Baymard InstituteIn Client experience, Conversion
BNPL and the Rise of Travel Now, Pay LaterIn Client experience, Conversion, Innovation, Online checkout, Payment provider, POS checkout, Technology, Uncategorized, Uncategorized-en, Videos
Delivering a flawless customer experience wherever, however, and whenever people shop — Retail Technology Innovation HubIn Conversion
Today in Food: ‘Just Walk Out’ Whole Foods OpensIn Client experience, Conversion, Technology
Retailers Weigh Payments Choice, Overwhelming CustomersIn Client experience, Conversion, Online checkout