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Insights From Innovators, Retailers, Trailblazers
By PYMNTSIn Client experience, Conversion31% Don’t Have It, 4% Get It Wrong – Articles – Baymard Institute
By Edward ScottIn Client experience, ConversionEvaluate Interface Learnability with Cognitive Walkthroughs
By Kim SalazarIn Client experience, ConversionHalf of shoppers see checkout as the area retailers should improve, Manhattan finds
By RedactieIn ConversionGroupon Taps Gifting to Drive Spending Amid Cutbacks
By PYMNTSIn Client experience, Conversion

4 Ways to Improve the Post-Checkout UX – Baymard
by Lars Söderlund | Mar 25, 2025
Key Takeaways Sites often bungle their chance to retain users as they check out This can lead to missed additional purchases and users who never return This article offers 4 proven ways to retain users in the areas of account creation UX and user-created...

Australia and Brazil’s Shared Vision for the Future of Checkout
by PYMNTS | Mar 11, 2025
As digital economies race to streamline the payment process, the checkout experience is at the forefront of change, with innovations around customer experience and security redefining how merchants and consumers engage with payment technologies. Merchants,...

80% of Pay-by-Bank Users Report Better Data Security
by PYMNTS | Mar 10, 2025
As digital payments evolve, pay by bank is gaining traction in consumer-facing sectors. The payment method is in its early stages, but it’s already helping reduce cart abandonment, improve data security and lower transaction costs. The PYMNTS Intelligence...

How to Create a High Converting Abandoned Checkout Flow (2025)
by Joe Powles | Mar 9, 2025
In this video, I walk you through how to structure a high converting abandoned checkout flow. If you’re an established ecom brand that is looking to scale, let’s chat about improving your email strategy: https://calendly.com/-jpmarketing/email-growth-consultation Our...
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Embedding Payments for Customer Experience
By PYMNTSIn Client experience, Conversion- Manhattan Active® Point of Sale Unveils the Next Generation of Store Associate ExperienceBy RedactieIn Conversion, Online checkout
- Online checkout, cookies and personalizationBy RedactieIn Conversion
Constructor Introduces Quizzes to Increase Personalization for Online Retailers
By RedactieIn Client experience, ConversionSelf-checkout shipments could surpass 300K by 2027: report
By Tatiana Walk-MorrisIn Client experience, Conversion, Technology